PO BOX 15871
Honolulu, HI 96830
Phone: 1 (800) 579-7268
Local Phone: (808) 221-1311
All condos are NO SMOKING units.
Pets are not allowed.
|Credit card information on file is required as a security deposit for all rentals, regardless of final payment method. Tenant are responsible for all damages and for missing items. Damage and breakage caused by a tenant should be reported immediately. Renters assume liability for any damage to condos or contents.|
Notifications of cancellations
earlier than two (2) weeks
prior to arrival date will be
assessed a $50 USD booking fee.
Cancellation within two (2) weeks
prior to the arrival date will be
assessed two nights rental plus a
$50 USD booking fee.
Guests who fail to appear for their reservation will be assessed a cancellation fee equal to the full reservation cost.
|No cleaning fees are required at the time of booking. Guests are expected to leave the condo neat and clean to avoid additional charges for major cleaning and damage.|
|There is no daily housekeeping service. For your convenience, extra linens and cleaning supplies are provided. Coin-operated laundry facilities are located in the buildings. Guests are requested to leave the condos clean upon departure. Washing of bed linens and towels prior to departure is not required.|
|Check-In and Check-Out Times|
Check-in time is 3:00 pm and check-out time is 11:00 am unless previous arrangements have been made. We make every attempt to accommodate guests promptly upon arrival, but due to scheduling and room cleaning, there may be a delay in gaining access to your room if arriving prior to 3:00 pm. We appreciate your understanding and thank you in advance.
Please be advised that since these are private condominiums, there is no storage for your luggage after you check-out. If your travel arrangements require a late departure and you wish to retain your luggage in the condo, we suggest you book and additional night's stay.
Please read StayInWaikiki's Check-Out Procedures
|These condos are located in a residential/hotel building. We kindly ask you to be respectful of your neighbors in condos surrounding the one you rent. Quiet hours in the building are from 10:00 pm to 7:00 am. Late night parties and loud discussions on the lanais after 10:00 pm will not be tolerated.|
|Due to the high cost of building security keys, any lost keys will be replaced at a cost of $35.00 per set and will be charged to your account.|
|Please keep a key with you at all times to prevent accidental lockouts. In the unfortunate event you are locked out of the condo without keys, a minimum $25 lockout charge will be assessed for someone to come and let you in your property, regardless of circumstances.|
|Items Left In Units|
|StayInWaikiki cannot be held responsible for personal items left in rental units. However, we will make every prudent effort to return items to you, given prompt notification of loss. Please let us know what you forgot within 7 days of your departure if you wish your property returned. We'll ship to you and ask you to pay the cost of shipping.|
|It is the responsibility of each tenant to dispose of his or her garbage. Trash chutes are located on each floor. Trash should be removed from the condo upon departure.|
|StayInWaikiki will not be responsible for accidents that occurred on or because of rental property. Agent will not be held responsible for acts of theft or vandalism or damage to guests' personal property.|
|Severe Weather and Refund Policy|
|Refunds will not be given for late arrivals or early departures. If hurricanes or other extreme weather conditions occur and you choose to leave before the end of your reservation, no refund will be given.|
|Occupancy and Age Requirements|
The maximum number of persons
allowed in each property is stated
in the property description and on
your Rental Agreement &
Confirmation. Children are counted
unless under the age of two (2). This represents the total number of people allowed to occupy the property inside or outside, day or night. Hide-a-beds are included in capacity, but are not recommended for adult use.
We are very serious about maintaining a family atmosphere for the quiet enjoyment of our guests. We do not rent to groups of teenagers with or without chaperones regardless of whether the chaperones are parents of one of the teenagers. We will rent to family groups, married couples, and RESPONSIBLE ADULTS over the age of 25. Any reservation made under false pretenses will be subject to forfeiture of advance payment of rent and deposit, and the party will not be permitted to check in. Violation of this policy will result in immediate eviction without refund of rent.
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